Terms of Service

Last Updated: November 29, 2025

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you” or “User”) and TheVSG LLC (“we,” “us,” “our,” or “Company”), governing your use of the FuelFlow mobile application for iOS, watchOS, and Android (“App” or “FuelFlow”).

By downloading, installing, or using FuelFlow, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

By accessing or using FuelFlow, you confirm that:

  1. You are at least 13 years of age (or the minimum age of digital consent in your jurisdiction)
  2. You have the legal capacity to enter into a binding agreement
  3. You are not prohibited from using the App under applicable laws
  4. If you are using the App on behalf of an organization, you have authority to bind that organization to these Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes through the App or via our website. Your continued use of FuelFlow after such modifications constitutes acceptance of the updated Terms.

2. Description of Service

FuelFlow is a nutrition tracking application designed to help athletes monitor and optimize their fueling strategies during endurance activities. The App provides:

  • Nutrition Logging: Track carbohydrate, sodium, and water intake
  • Activity Tracking: Monitor consumption during runs and other endurance activities
  • Food Library: Create and manage a personal database of nutrition items
  • Data Synchronization: Sync data across your devices via iCloud (Apple) or Google Cloud (Android)
  • Optional Integrations: Import workout data from third-party fitness platforms
  • Export Functionality: Generate and share nutrition reports

FuelFlow is a tool to assist with nutrition tracking. It is not a medical device and does not provide medical, nutritional, or health advice.

3. Account and Data Storage

3.1 Account Requirements

  • iOS/watchOS Users: FuelFlow requires an Apple ID with iCloud enabled. Your Apple ID is subject to Apple’s terms and conditions.
  • Android Users: FuelFlow requires a Google account. Your Google account is subject to Google’s terms and conditions.

We are not responsible for any issues arising from your Apple ID, Google account, or associated cloud storage.

3.2 Data Ownership

You retain full ownership of all data you create within FuelFlow, including your food library, activity logs, and nutrition records. Your data is stored in your private cloud account (iCloud for Apple users, Google Cloud for Android users), not on our servers.

3.3 Data Responsibility

You are solely responsible for:

  • The accuracy of data you enter into the App
  • Maintaining backups of important data
  • Securing your account credentials and devices
  • Any decisions made based on data displayed in the App

4. Acceptable Use

4.1 Permitted Uses

You may use FuelFlow for personal, non-commercial purposes to track your nutrition and athletic activities.

4.2 Prohibited Uses

You agree NOT to:

  1. Reverse Engineer: Decompile, disassemble, reverse engineer, or attempt to derive the source code of the App
  2. Modify: Modify, adapt, translate, or create derivative works based on the App
  3. Distribute: Redistribute, sublicense, rent, lease, or lend the App to third parties
  4. Circumvent: Bypass, disable, or interfere with any security features or access controls
  5. Automate: Use bots, scripts, or automated methods to interact with the App or its integrations
  6. Misrepresent: Impersonate any person or entity, or misrepresent your affiliation
  7. Abuse Integrations: Violate the terms of service of any third-party platforms connected through our integrations (e.g., Garmin Connect, Apple HealthKit)
  8. Illegal Activities: Use the App for any unlawful purpose or in violation of any applicable laws

4.3 Enforcement

We reserve the right to terminate or suspend your access to optional server-assisted features (such as Garmin integration) if you violate these Terms. Your locally-stored and iCloud data remains yours regardless of any enforcement action.

5. Intellectual Property

5.1 Our Rights

FuelFlow, including its design, code, graphics, logos, icons, and content, is owned by TheVSG LLC and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

5.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use FuelFlow on devices that you own or control, solely for personal, non-commercial purposes.

5.3 Trademarks

“FuelFlow,” the FuelFlow logo, and related marks are trademarks of TheVSG LLC. You may not use our trademarks without prior written permission.

5.4 Your Content

You retain all rights to the data and content you create within FuelFlow. By using optional server-assisted integrations, you grant us a limited license to process workout data solely for the purpose of delivering it to your device.

6. Third-Party Integrations

6.1 Optional Nature

FuelFlow offers optional integrations with third-party services, including but not limited to:

  • Apple HealthKit
  • Garmin Connect
  • Manual file imports (FIT, TCX, GPX)

These integrations are entirely optional. You can use FuelFlow’s core functionality without enabling any integrations.

6.2 Third-Party Terms

When you enable third-party integrations, you agree to comply with the terms of service and privacy policies of those third-party platforms. We are not responsible for the practices or policies of third-party services.

6.3 Integration Availability

We do not guarantee the continued availability of any third-party integration. Third-party providers may change their APIs, terms, or discontinue services at any time. We will make reasonable efforts to notify you of significant changes affecting integrations.

6.4 No Endorsement

The availability of third-party integrations does not imply our endorsement of those services, nor does it imply any partnership or affiliation unless explicitly stated.

7. Subscription and Payments

7.1 Subscription Model

FuelFlow is offered as a subscription service. By subscribing, you agree to pay the applicable subscription fees as displayed at the time of purchase. Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selection).

7.2 Payment Processing

All subscription payments are processed through the platform from which you downloaded the App:

  • Apple App Store: For iOS and watchOS users
  • Google Play Store: For Android users

We do not have direct access to your payment information. All billing is handled by Apple or Google, respectively.

7.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the end of the current period. You can manage and cancel your subscription through:

  • iOS/watchOS: Settings > [Your Name] > Subscriptions
  • Android: Google Play Store > Menu > Subscriptions

7.4 Refunds

TheVSG LLC does not directly process payments or issue refunds. All refund requests are subject to the policies of the platform through which you subscribed:

We do not have the ability to issue refunds directly. By subscribing, you acknowledge that:

  • Refund eligibility is determined solely by Apple or Google
  • Cancellation of your subscription does not automatically entitle you to a refund
  • You will continue to have access to the App until the end of your current billing period after cancellation

7.5 Price Changes

We reserve the right to change subscription pricing at any time. If we change the price of your subscription, we will notify you in advance. Price changes will take effect at the start of the next billing period following the date of the price change. Your continued use of FuelFlow after the price change becomes effective constitutes your agreement to pay the new price.

7.6 Free Trials

We may offer free trial periods at our discretion. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Any unused portion of a free trial will be forfeited when you purchase a subscription.

8. Disclaimer of Warranties

8.1 “As Is” Basis

FUELFLOW IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2 No Guarantee

We do not warrant that:

  • The App will meet your specific requirements
  • The App will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the App will be accurate or reliable
  • Any errors in the App will be corrected

8.3 Not Medical Advice

FUELFLOW IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL, NUTRITIONAL, OR HEALTH ADVICE. The App is intended as a tracking tool only. Always consult qualified healthcare professionals before making decisions about your nutrition, hydration, or athletic training. Do not disregard professional medical advice or delay seeking it because of information displayed in FuelFlow.

8.4 Athletic Risk Acknowledgment

Endurance sports and athletic activities carry inherent risks, including but not limited to dehydration, hyponatremia, heat illness, and other serious medical conditions. FuelFlow is a tool to assist with tracking, not a substitute for proper training, medical supervision, or professional guidance.

9. Limitation of Liability

9.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THEVSG LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or property damage arising from your use of the App
  • Any damages arising from decisions made based on data in the App
  • Unauthorized access to or alteration of your data
  • Interruption or cessation of the App’s functionality
  • Bugs, viruses, or other harmful components transmitted through the App

9.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF FUELFLOW SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

9.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless TheVSG LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

  1. Your use of FuelFlow
  2. Your violation of these Terms
  3. Your violation of any third-party rights
  4. Your violation of any applicable laws
  5. Any content or data you submit through the App
  6. Your use of third-party integrations

11. Termination

11.1 By You

You may stop using FuelFlow at any time by deleting the App from your devices. See our Privacy Policy for instructions on deleting your data.

11.2 By Us

We may terminate or suspend your access to server-assisted features (such as Garmin integration) at any time, with or without cause, with or without notice. We will not terminate your access to locally-stored or iCloud-synced data.

11.3 Effect of Termination

Upon termination of server-assisted features:

  • Your OAuth tokens will be invalidated
  • Any data in transit will be deleted
  • Your iCloud data remains unaffected and under your control

11.4 Survival

The following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and General Provisions.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at info@fuelflow.run and attempt to resolve any dispute informally for at least thirty (30) days.

12.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or your use of FuelFlow shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

Arbitration Terms:

  • Arbitration will be conducted in the State of Colorado
  • The arbitrator’s decision will be final and binding
  • Judgment on the arbitration award may be entered in any court of competent jurisdiction
  • Each party will bear its own costs, with arbitration fees split equally unless the arbitrator determines otherwise

12.3 Class Action Waiver

YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.

12.4 Exceptions

The following disputes are exempt from arbitration:

  • Claims for injunctive relief to prevent unauthorized use of intellectual property
  • Small claims court actions within jurisdictional limits
  • Claims that applicable law does not permit to be arbitrated

12.5 EU Users

If you are located in the European Union, Sections 12.2 and 12.3 do not apply to you. You retain the right to bring claims before the courts of your country of residence, and any mandatory consumer protection laws of your jurisdiction shall apply.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

For users outside the United States, these Terms shall still be governed by Colorado law, except where superseded by mandatory local consumer protection laws.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and TheVSG LLC regarding FuelFlow and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

14.5 Notices

We may provide notices to you through the App, via email, or by posting on our website. Notices to us should be sent to info@fuelflow.run.

14.6 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service failures.

14.7 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

15. Apple App Store Terms

If you downloaded FuelFlow from the Apple App Store, the following additional terms apply:

15.1 Acknowledgment

You acknowledge that these Terms are between you and TheVSG LLC only, not with Apple Inc. (“Apple”). Apple is not responsible for FuelFlow or its content.

15.2 Scope of License

The license granted to you for FuelFlow is limited to a non-transferable license to use the App on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service.

15.3 Maintenance and Support

TheVSG LLC is solely responsible for providing maintenance and support services for FuelFlow. Apple has no obligation to provide any maintenance or support services.

15.4 Warranty

Apple has no warranty obligation with respect to FuelFlow. Any claims relating to FuelFlow’s failure to conform to any applicable warranty shall be directed to TheVSG LLC.

15.5 Product Claims

TheVSG LLC, not Apple, is responsible for addressing any claims relating to FuelFlow, including but not limited to product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection laws.

15.6 Intellectual Property

In the event of any third-party claim that FuelFlow infringes that third party’s intellectual property rights, TheVSG LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

15.7 Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

16. Google Play Store Terms

If you downloaded FuelFlow from the Google Play Store, the following additional terms apply:

16.1 Acknowledgment

You acknowledge that these Terms are between you and TheVSG LLC only, not with Google LLC (“Google”). Google is not responsible for FuelFlow or its content.

16.2 Scope of License

The license granted to you for FuelFlow is limited to a non-transferable license to use the App on any Android device that you own or control, as permitted by the Google Play Terms of Service.

16.3 Maintenance and Support

TheVSG LLC is solely responsible for providing maintenance and support services for FuelFlow. Google has no obligation to provide any maintenance or support services.

16.4 Warranty

Google has no warranty obligation with respect to FuelFlow. Any claims relating to FuelFlow’s failure to conform to any applicable warranty shall be directed to TheVSG LLC.

16.5 Product Claims

TheVSG LLC, not Google, is responsible for addressing any claims relating to FuelFlow, including but not limited to product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer protection laws.

16.6 Compliance with Google Policies

You agree to comply with all applicable Google Play Developer Program Policies and Google Play Terms of Service when using FuelFlow.

17. Contact Information

If you have any questions about these Terms, please contact us:

TheVSG LLC Colorado, United States Email: info@fuelflow.run

Response Time: We aim to respond to all inquiries within 48 hours.

By using FuelFlow, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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